Step 1: In the top right hand menu, click on your profile picture on desktop or the hamburger menu on mobile.

Step 2: open "settings" menu and scroll down to password section and create your new password.

If you haven't added an avatar picture yet, then go ahead and share your beautiful face with the community via the "Profile Settings" section.

We use email to notify you when a new album is released and when there is a live call and for other special announcments.

The email is from 'Deya Dova' and has [Bird Tribe] in the subject line.

If you have not received an email from us please check that your email software has not put it in a junk or promotional folder.

Also please check the email address you purchased with. Sometimes people forget they have used their paypal email or business name email...

If you still haven't received email then please email us at [email protected] and we will trouble shoot it and get you all set up.

Step 1. on your computer click the download album on the album page.

Step 2. find the folder named  "album title.zip" in the downloads folder on your computer.

Step 3. double click the folder to expand it into a regular folder.
Inside that folder you will find the song mp3 files and the album artwork.

 Step 4. Open iTunes and drag the album folder to the playlist pane in the left sidebar in iTunes and it will create a playlist for the album.

- That's it!


You can burn a CD or sync the playlist with your other devices.

See "How do I get the downloads onto my phone?"

iPhone / Mac

Step 1. download onto your computer and double clip zip file to turn into normal folder.

Step 2. Open iTunes and drag the album folder into the playlists section on left panel of iTunes, it brings the music in and creates a playlist for the album.

Step 3. Connect your phone or ipad to computer with USB lead. In iTunes click on phone icon in top left section. Under music select playlists and check the box for the album playlist just created and then click SYNC. iTunes will transfer that playlist to your phone.

Step 4. on your phone or ipad tap the "music" app and the playlist and all tracks from the album will be in there.

Tip: in iTunes you can make one playlist of all the albums so they are all in one place. Then sync that playlist to your phone.

Also Here is an article that walks you through the process including using Wifi and iCloud to connect computer and phone or ipad.
https://www.digitaltrends.com/mobile/how-to-download-music-to-your-ipod-or-iphone/

Android / PC

How to transfer music from your Windows PC to your Android phone

PCs make life quite a bit easier in that they recognize your Android phone as a USB device and so long as your phone is in the right USB mode, copying music is as simple as connecting, dragging, dropping, done.

1. Plug your phone into your PC via USB.
2. On your phone, tap the USB notification.

3. Tap the circle next to Transfer files (MTP). The File Explorer will automatically launch.

   

4. Launch another File Explorer window from your taskbar.
5. Find the music files you would like to copy to your phone.

6. Drag the music files to your phone and to either the internal storage or the SD card, if you have one and release them.

The best way is to download to a computer and create a playlist in your music player, such as iTunes and then SYNC that playlist with your phone. See 'How do I get downloads onto my phone or tablet?"

To download directly on phone we recommend using a great file management app
Documents by Readdle.

1. Download the app onto your phone.

2. Open App

Go to browser inside the app.

Open browser and navigate to the online portal - http://birdtribe.deyadova.com
and go to album downloads and download.

The app will ask where you want to save it to. Select folder e.g. iTunes files.

Wait for download to complete.

4. Tap folder icon to view files.

5. Tap the zip file folder to expand it to a normal folder.

5. Tap the folder to open it.

Press play and it plays the album through. YAY!

 Tip: Use the edit option in the top right corner to delete or move files.

Select zip files and delete them to leave you with a folder of just the albums.

All the albums in one place on your phone.

We have also created a private streamable playlist of all the Planetary Grid music for streaming songs on mobile.

The Planetary Grid Music Collection is an exclusive collection of music and is not available on regular streaming services like Spotify and Apple Music.

To stream the music we have created a private playlist of all the Planetary Grid music for mobile listening.

Private Streaming Playlist

TO JOIN A CALL

1. We email you the details of the call approximately 7 days prior to the call. Simply click the link in the email. e.g. https://zoom.us/j/806789016

OR

download & sign in on the free the zoom app here (easy and free)

2. Open your zoom app and click "Join"

3. Enter the zoom meeting ID from the email.

That's it you are on the call!

'My Library' is a list of the products you have purchased.

The Planetary Grid Music Journey includes 2 products - The Planetary Grid Music Journey online portal and the Bird Tribe Community Circle which technically is considered as separate product.

Does that make sense?

And for example in the future when we offer something new like a vocal training course. If you joined that course it would be added to your library.

p.s. let us know if there is something you would like us to offer.

It is in the menu at the bottom of the page. "Stream On Mobile".

or Click Here